General Privacy Statement

On this page, you will find a concise summary of the privacy statement that applies to The Salvation Army in the Netherlands. Please see below how you are involved with The Salvation Army and follow the relevant link to read specific information about how The Salvation Army handles your personal data:

We may obtain your personal data in various ways. For instance, you may provide your personal data to us by contacting us, using our care and services, applying for a job with us, or making a (financial) contribution to our organization. Additionally, we may receive your personal data from another organization when it is necessary for providing our care and services, processing your application, or fulfilling your requests.

As an organization, we may use and store your personal data for different purposes. We take our responsibility for handling your personal data with care very seriously.

We handle your personal data confidentially and carefully. Part of this involves ensuring that your personal data is well-protected. We have implemented physical, technical, and organizational measures for this purpose. Examples include using secure email, contractually imposing confidentiality on employees, volunteers, and suppliers, logging actions taken with personal data, using CCTV, and applying strict authorizations.

The Salvation Army does not retain your data longer than necessary for the purposes for which it was collected. Some data is subject to statutory retention periods that The Salvation Army must comply with before deletion can occur. In other cases, The Salvation Army establishes its own retention periods. The specific retention periods relevant to you can be found in the specific privacy statements.

We may share your personal data with third parties. For example, we may provide your personal data to third parties when it is necessary for delivering and billing for care and services (e.g., sharing billing information with a municipality), to comply with a legal obligation (e.g., providing our tax administration to the Tax Authority), or to work with the systems we have selected (e.g., sharing access to an ICT environment with an ICT provider).

Where relevant, we have made agreements with all these third parties to ensure they handle your personal data with care.

It may happen that we transfer your personal data to countries outside the European Economic Area (EEA). This may occur, for instance, if you participate in an online meeting with one of our employees via Teams, if you accept the placement of cookies, or if you choose to contact us via WhatsApp.

We only transfer your personal data to countries outside the EEA if there is an appropriate level of protection, such as when an adequacy decision applies, when the European Commission's Standard Contractual Clauses (SCCs) are applicable, or when it is necessary for the performance of the agreement we have with you.

We manage various websites. These websites may contain links to websites of other organizations. These organizations determine their own handling of your personal data. Be sure to read the privacy statement of these websites carefully before entering any personal data on these websites.

Under privacy legislation, you have the following rights:

• Right of Access: You can request access to your personal data from us.
• Right to Rectification: You can request that we correct or complete any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete (a portion of) your personal data.
• Right to Data Portability: You can request that we transfer the personal data we process about you to you or a third party.
• Right to Restriction: You can request that we no longer process your personal data beyond just storing it.
• Right to Withdraw Consent: You can withdraw any consent you have given for the processing of your personal data at any time.
• Right to Object: You can object to the processing of your personal data.

When the request concerns the personal data of a minor, the privacy rights can be exercised by:

• A parent with custody or a guardian if the minor is under 12 years old.
• Both the minor and the parent with custody or a guardian for a minor between 12 and 16 years old.
• The minor and - with the minor's consent - the parent with custody or a guardian for a minor aged 16 and over.

You can exercise your privacy rights at any time. You can do this by submitting a request to one of our staff members you are already in contact with. Alternatively, you can contact us via email (privacy@legerdesheils.nl).

Every employee of The Salvation Army who has access to personal data is obliged to maintain confidentiality, except in situations where we have a legal obligation to share specific data with others.

We are happy to assist you if you have any questions or complaints about the handling of your personal data. You can contact our national privacy team via the contact form on the website or by email (privacy@legerdesheils.nl). You can also contact our Data Protection Officer (see contact details below).

If we cannot resolve the issue together, you can always file a complaint with the Dutch Data Protection Authority.

The Salvation Army has appointed a Data Protection Officer (DPO). You can contact our DPO by email (fg@legerdesheils.nl).

We may change how we handle your personal data. In such cases, we will update the relevant privacy statements. We recommend that you regularly check if we have published a new version.

The Salvation Army, June 2024